Shipping policy

Shipping Policy

Thank you for ordering from Be The Captain!

Processing Times: All orders are processed within 5-7 business days after purchase. Please allow additional time during peak seasons or holidays.

Shipping Methods and Delivery:

• Domestic (USA): Standard shipping typically takes 5-10 business days after processing.

• International: Shipping times vary by location and typically take 10-25 business days after processing.

Shipping Costs: Shipping fees will be calculated and displayed at checkout based on your delivery location.

Tracking: You will receive an email with tracking information once your order has shipped.

Customs and Import Duties: International orders may be subject to customs and import duties, which are the responsibility of the customer. Please check with your local customs office for more information.

Lost or Damaged Items: If your order arrives damaged or is lost in transit, please contact us immediately at captain@bethecaptain.co, and we will resolve the issue promptly.

Thank you for your understanding and support!